Job Details
Job Title: Laundry Worker 2 / Cleaner
Location: Port Hardy, BC
Shift: Morning, Night, Overnight
Wage: $22.60/Hour
Job Description:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority(Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Under the supervision of the Manager or designate, performs a variety of heavy cleaning duties, such as wet mopping, waxing and polishing floors, washing walls, windows and ceilings. Collects and disposes of waste materials, collects soiled laundry. Performs laundry duties, using a non-domestic washer and dryer, as assigned
QUALIFICATIONS:
Education, Training And Experience
Grade 10 plus one year recent related experience in a commercial or industrial laundry or an equivalent combination of education, training and experience.
Skills And Abilities
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to operate related equipment.
- Ability to organize work.
Job Requirements:
https://jd.viha.ca/JD1482.pdf
What skills and qualities are important for a Laundry?
Running a successful laundry business requires a combination of various skills and qualities. Here’s a list of important skills and qualities for managing a laundry business:
1. Technical Skills:
Understanding of Laundry Equipment: Knowledge about different types of laundry equipment, their maintenance, and proper usage is essential.
Textile Care Knowledge: Understanding of fabric types, washing and drying techniques, stain removal, and garment care to ensure proper treatment of various textiles.
Ironing and Folding Techniques: Proficiency in ironing and folding techniques to maintain the quality of clothes.
2. Customer Service:
Communication Skills: Good communication is key to understanding customer needs, addressing concerns, and providing excellent service.
Problem-Solving: Ability to handle customer complaints and resolve issues related to damaged or unsatisfactory laundry services.
Attention to Detail: Ensuring that each customer’s specific instructions and preferences are followed accurately.
3. Time Management:
Efficiency: Managing laundry loads and orders efficiently to meet turnaround times and customer expectations.
Scheduling: Organizing the workflow to ensure smooth operations and timely delivery.
4. Business Management:
Inventory Management: Keeping track of laundry supplies, detergents, and other materials, and ensuring they are always available.
Financial Management: Basic understanding of budgeting, pricing, and profit margins to ensure the business remains profitable.
Record Keeping: Maintaining records of orders, customer information, and financial transactions.
5. Hygiene and Safety:
Sanitary Practices: Following proper hygiene and sanitation practices to maintain a clean and safe working environment.
Chemical Handling: Knowledge of safe handling and storage of laundry chemicals and detergents.
6. Adaptability:
Flexible Workflow: Being able to adapt to fluctuations in customer demand and adjusting operations accordingly.
Problem Adaptation: Quickly adjusting to unexpected equipment malfunctions or other challenges.
7. Leadership and Team Management:
Team Supervision: If you have employees, being able to lead, train, and motivate your team effectively.
Conflict Resolution: Handling interpersonal conflicts within the team and ensuring a harmonious work environment.
8. Marketing and Customer Engagement:
Marketing Strategies: Implementing marketing techniques to attract new customers and retain existing ones.
Customer Engagement: Engaging with customers through loyalty programs, feedback collection, and addressing their needs.
9. Environmental Awareness:
Sustainability: Incorporating environmentally friendly practices, such as using energy-efficient machines and eco-friendly detergents.
10. Physical Stamina:
Physical Endurance: As laundry work can be physically demanding, having the stamina to handle lifting, moving, and standing for extended periods.
11. Integrity and Trustworthiness:
Honesty: Building trust with customers by delivering their laundry as promised and maintaining the integrity of their items.
12. Attention to Trends:
Industry Knowledge: Staying updated with laundry industry trends, new cleaning technologies, and customer preferences.
Remember that these skills and qualities can contribute to the success of your laundry business. The specific requirements may vary depending on the scale of your operation and the type of clientele you serve.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
What education and certification are required to become a Laundry?
Becoming a professional in the laundry industry typically doesn’t require extensive formal education, but there are certain skills and certifications that can enhance your expertise and career opportunities. The specific education and certification requirements can vary depending on the role you’re aiming for within the laundry business. Here’s a breakdown:
1. Entry-Level Laundry Worker:
Education: A high school diploma or equivalent is usually sufficient for entry-level positions in the laundry industry.
Training: On-the-job training is common, where you learn essential skills related to sorting, washing, drying, ironing, and folding clothes, as well as basic maintenance of laundry equipment.
2. Laundry Technician:
Education: A high school diploma or equivalent is typically required.
Certifications: While not always mandatory, certifications can validate your skills and knowledge. For example:Certified Laundry Linen Technician (CLLT): Offered by the Association for Linen Management (ALM), this certification demonstrates expertise in handling and maintaining textiles.
OSHA Certification: Depending on your location and the laundry setting (healthcare, industrial, etc.), obtaining Occupational Safety and Health Administration (OSHA) certification might be necessary for safety compliance.
3. Laundry Supervisor/Manager:
Education: A high school diploma is usually required, but some positions might prefer an associate’s or bachelor’s degree in hospitality management, business administration, or a related field.
Experience: Several years of experience in laundry operations, including hands-on work and possibly supervisory roles.
Certifications: Relevant certifications can enhance your management skills and credibility:Certified Professional Laundry Manager (CPLM): Offered by ALM, this certification is ideal for laundry managers and covers various aspects of laundry operations and management.
4. Dry Cleaning Specialist:
Education: Similar to laundry roles, a high school diploma is often sufficient for entry-level positions.
Training: Specialized training in dry cleaning processes and techniques is important. Some states might require dry cleaning technicians to complete formal training programs.
Certifications: Consider certifications such as the Certified Professional Drycleaner (CPD) offered by the Drycleaning & Laundry Institute (DLI).
5. Entrepreneur/Owner of a Laundry Business:
Education: While not mandatory, having a background in business administration, entrepreneurship, or a related field can be advantageous when starting and managing your own laundry business.
Experience: Prior experience in the laundry industry, combined with business acumen, can greatly contribute to your success as a business owner.
Certifications: While specific certifications might not be required, obtaining relevant certifications like the Certified Professional Laundry Manager (CPLM) can provide you with valuable insights into managing your business effectively.
Remember that while certifications can add value to your resume, practical skills, excellent customer service, and attention to quality are crucial in the laundry industry. The specific requirements can vary based on factors such as your location, the type of laundry services you offer, and the standards in your region.
What is the work environment like for Laundry?
The work environment for a laundry job can vary widely depending on the type of laundry facility you’re working in and your specific role within that facility. Here are some common work environments you might encounter in the laundry industry:
1. Commercial Laundry Services:
Laundry Plants: Large-scale commercial laundry facilities that handle laundry for hospitals, hotels, restaurants, and other businesses. These environments are often fast-paced and can involve heavy machinery and high production volumes.
Hotels and Resorts: In-house laundry facilities in hotels and resorts. The pace can vary based on occupancy levels, with peak times being particularly busy.
2. Healthcare Facilities:
Hospitals and Clinics: Healthcare institutions have strict standards for hygiene and infection control. Laundry workers in healthcare facilities handle linens, scrubs, and patient gowns. The environment emphasizes cleanliness and adherence to protocols.
3. Self-Service Laundromats:
Customer-Facing: If you’re running or working in a self-service laundromat, you’ll interact directly with customers. The environment might be more relaxed, but you’ll need strong customer service skills.
4. Dry Cleaning Establishments:
Specialized Work: Dry cleaning facilities handle delicate and specialty garments that require different treatment from regular laundry. The environment might be quieter and more focused on precision.
5. Industrial and Uniform Services:
- Uniform Services: Companies that provide uniforms to various industries require laundry workers to clean and maintain workwear. This might include coveralls, uniforms, and specialized clothing for industrial jobs.
Work Environment Factors: - Physical Demands: Laundry work can involve standing for extended periods, lifting heavy loads, and operating machinery. Physical stamina is important.
- Safety: In commercial and industrial environments, safety protocols are crucial due to the presence of machinery and chemicals.
- Shift Work: Some laundry facilities operate around the clock, so shift work might be common, especially in larger facilities.
- Hygiene: Cleanliness and adherence to hygiene protocols are essential, especially in healthcare settings.
Teamwork: In larger facilities, laundry work often involves teamwork to efficiently process and manage laundry loads. - Customer Interaction: In customer-facing roles like laundromats or dry cleaning services, effective communication and customer service skills are important.
It’s important to note that the laundry industry is evolving, with some facilities incorporating automation and technology to streamline processes. The work environment can also be influenced by the specific practices and standards of the country or region you’re in. Whether you’re working behind the scenes in a commercial laundry plant or interacting directly with customers in a retail setting, a strong work ethic, attention to detail, and a commitment to quality are essential attributes for success in the laundry industry.