Job Title: Food Services Attendant
Location: 100 Youville Dr W Northwest, Edmonton, AB
Shift: Morning, Night, Overnight
Wage: $20.06 an hour
Description: The Food Services Attendant II performs higher level duties in the Nutrition & Food Services department. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement.
Additional Required Qualifications:
Ability to read, write, speak and understand English. Display superior rye/hand coordination, manual dexterity and speed for working on a tray/dish disassembly line. Must have high standards of cleanliness and sanitation. Must be able to understand proper cleaning and sanitation procedures. Must possess good interpersonal skills. Must have good time management skills and the ability to plan for deadlines. Ability to work both independently and as part of a team. Ability to follow directions and guidelines.
- Classification: Food Services Attendant II
- Union: COV CUPE 41
- Unit and Program: Nutrition & Food Services
- Primary Location: Grey Nuns Community Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.34
- Posting End Date: 23-JAN-2025
- Employee Class: Regular Part Time
- Date Available: 11-MAR-2025
- Hours per Shift: 3.75
- Length of Shift in weeks: 2
- Shifts per cycle: 7
- Shift Pattern: Evenings, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $20.06
- Maximum Salary: $21.93
- Vehicle Requirement: Not Applicable
Required Qualifications:
- Completion of Grade 10 or recognized equivalent required.
Preferred Qualifications:
- Food Safe. WHMIS.
What skills and qualities are important for a Food Services Attendant?
A Food Services Attendant plays a crucial role in the hospitality and food service industry. To be effective in this role, individuals should possess a combination of skills and qualities that contribute to their overall performance. Here are some important skills and qualities for a Food Services Attendant:
Customer Service Skills:
- Interpersonal skills and the ability to interact with customers in a friendly and positive manner.
- Patience and the ability to handle customer complaints or special requests professionally.
Communication Skills:
- Clear communication is essential for taking orders, conveying information to the kitchen, and interacting with other staff members.
Teamwork:
- Collaboration with kitchen staff, servers, and other team members is vital for smooth operations.
- A Food Services Attendant should work well in a team environment.
Attention to Detail:
- Precision in taking and processing orders to ensure accuracy in serving customers.
- Attention to cleanliness and hygiene in food preparation and service areas.
Time Management:
- Ability to handle multiple tasks efficiently, especially during busy periods, to ensure timely service.
By possessing these skills and qualities, a Food Services Attendant can contribute to the overall success of the establishment and provide a positive experience for customers.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
What education and certification are required to become a Food Services Attendant?
In many cases, becoming a Food Services Attendant does not require formal education beyond a high school diploma or equivalent. However, specific requirements can vary based on the employer and the nature of the establishment. Here are the typical educational and certification considerations for a Food Services Attendant:
Education:
- High School Diploma or Equivalent: Most employers require a high school diploma or its equivalent. This provides a basic educational foundation and demonstrates essential skills such as reading, writing, and basic math.
Food Safety Certification:
- Some employers may require Food Handlers or Food Safety Certification. This certification ensures that individuals understand and adhere to proper food safety and hygiene practices. These certifications are often obtained through short training courses offered by local health departments or other authorized providers.
On-the-Job Training:
- Many Food Services Attendants receive on-the-job training to learn specific tasks and responsibilities associated with the position. This training may include customer service procedures, operating cash registers, handling food safely, and understanding the menu.
Customer Service Training:
- Some employers may provide customer service training to enhance communication and interpersonal skills. This is particularly important for roles that involve direct interaction with customers.
It’s important to note that while formal education may not be a strict requirement for this role, possessing certain personal qualities and skills, as mentioned in the previous response, can greatly enhance one’s suitability for the position.
Prospective Food Services Attendants should check with local employers, review job postings, and inquire about specific requirements as they can vary based on factors such as the type of food establishment, local regulations, and the level of service provided.
What is the work environment like for Food Services Attendant?
The work environment for a Food Services Attendant can vary depending on the type of establishment they work in. Here are some common features of the work environment for Food Services Attendants:
Setting:
- Food Services Attendants work in a variety of settings, including restaurants, cafes, fast-food establishments, cafeterias, catering companies, and other food service facilities.
Fast-Paced Atmosphere:
- The work environment is often fast-paced, especially during peak hours. Food Services Attendants need to be quick on their feet, handle multiple tasks simultaneously, and provide efficient service to customers.
Customer Interaction:
- Direct interaction with customers is a significant part of the job. Food Services Attendants take orders, answer questions about the menu, provide recommendations, and ensure customer satisfaction.
Team Collaboration:
- Collaboration with other team members is essential. Food Services Attendants work closely with kitchen staff, servers, and management to coordinate the overall dining experience.
Varied Tasks:
- The job involves a range of tasks, including taking orders, processing payments, serving food and beverages, clearing tables, and maintaining cleanliness in the dining area.
Understanding and adapting to the specific dynamics of the work environment is crucial for Food Services Attendants to succeed in their roles and contribute to a positive dining experience for customers