Job details

Location: 900 Dufferin Street, Toronto, ON
Salary: $20–$22 an hour
Job type: Full Time , Part time
Shift/Hours: Morning, night, overnight

Position Summary…
Working as a Directs Store Delivery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Directs Store Delivery Associate coordinates and efficiently processes direct and local merchandise for delivery to the salesfloor in order to ensure a positive shopping experience to drive customer loyalty. If you are looking for an exciting job in customer service or retail, working as a Directs Store Delivery Associate may be a great fit for you!

What you’ll do…

1. Ensures high-ticket merchandise is properly secured in a designated location.
2. Processes direct and local shipments promptly, including OMNI merchandise, and alcohol and receiving of warehouse trailers.
3. Trains other DSD Associates to follow all receiving area processes.
4. Ensures a clean receiving area by preparing returns, claims, MTR’S for prompt shipment with all necessary documentation.
5. Follows and promotes safety rules for lifting procedures, box blades, pallet jacks, ladders etc.
6. Works closely with the Operations Manager, Office Support Associate to effectively correct any problems or discrepancies.
7. Safeguards backdoor and key controls to ensure compliance with Company guidelines.
8. Follows guidelines for cold chain compliance to ensure quality assurance including documenting all necessary information on the Receiving Temperature Log / Sure Check App.

Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older 

Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

What skills and qualities are important for a Directs Store Delivery Associate?

The role of a Direct Store Delivery (DSD) Associate requires a range of skills and qualities to excel in the position. Here are some important skills and qualities for a DSD Associate:

1. Time Management: DSD Associates must be able to effectively manage their time to meet delivery schedules and ensure timely distribution of products to stores. This includes planning routes, organizing inventory, and optimizing efficiency.

2. Attention to Detail: Accurate handling of products is crucial for a DSD Associate. They must pay attention to details such as product codes, expiration dates, and quantities to avoid errors and ensure that the correct items are delivered to the right stores.

3. Physical Strength and Stamina: The role of a DSD Associate often involves lifting and moving heavy boxes or crates. Physical strength and stamina are important to handle the physical demands of the job while maintaining safety protocols.

4. Communication Skills: DSD Associates need to communicate effectively with store personnel, suppliers, and their own team. Clear and concise communication ensures accurate order fulfillment, addresses any issues promptly, and builds strong professional relationships.

5. Problem-Solving: The ability to think critically and solve problems quickly is valuable for a DSD Associate. They may encounter challenges such as unexpected delivery delays, inventory discrepancies, or customer complaints. A proactive and solution-oriented approach is essential to overcome these obstacles efficiently.

6. Organizational Skills: Managing inventory and ensuring stock rotation are key responsibilities of a DSD Associate. Strong organizational skills help in maintaining accurate record-keeping, tracking and replenishing inventory, and avoiding out-of-stock situations.

7. Adaptability: The DSD environment can be dynamic, with changing routes, traffic conditions, and delivery demands. Being flexible, adaptable, and able to work well under pressure is important in this role.

These skills and qualities contribute to the success of a DSD Associate in delivering products efficiently, maintaining customer satisfaction, and upholding the reputation of the brand or company they represent.

What education and certification are required to become a Directs Store Delivery Associate?

The specific educational requirements for becoming a Direct Store Delivery (DSD) Associate may vary depending on the company and industry. In general, a high school diploma or equivalent is the standard educational requirement for this role.

While formal education beyond high school may not be strictly required, having additional coursework or training in logistics, supply chain management, or a related field can be beneficial. This can provide a foundational understanding of the principles and practices involved in DSD operations.

In terms of certifications, there may be industry-specific certifications or training programs that are advantageous for DSD Associates. These certifications can cover topics such as safe handling of goods, operating delivery equipment, or complying with specific industry regulations. The need for certifications can vary based on the specific requirements of the job and the industry in which the DSD Associate operates.

It is important to note that the specific education and certification requirements for a DSD Associate can vary depending on the employer and the type of products being delivered. It’s recommended to research job postings, speak with professionals in the field, and reach out to potential employers to understand the specific qualifications and certifications they require for this role.

Who can apply to this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates with or without a valid Canadian work permit.

How to apply

What is the work environment like for Directs Store Delivery Associate? 

The work environment for a Direct Store Delivery (DSD) Associate can be fast-paced and dynamic. DSD Associates typically spend their time on the road, traveling to various stores or client locations to deliver products. They may work both inside delivery vehicles and interact with store personnel.

DSD Associates often work independently, with responsibility for managing their delivery routes and schedules. This requires self-reliance and the ability to problem-solve on the go. They may encounter traffic delays, detours, or other unexpected challenges that require quick thinking and adaptability.

The job of a DSD Associate can involve physical labor, including loading and unloading products from delivery vehicles, which may contain heavy or bulky items. Attention to detail is crucial to ensure accuracy in order fulfillment, such as confirming quantities and checking product codes.

The working hours for DSD Associates can vary, and they may include early mornings, late evenings, weekends, or holidays. This flexibility in scheduling allows for efficient delivery during optimal store operating hours.

DSD Associates frequently interact with store personnel, suppliers, and occasionally customers. Effective communication skills are essential for coordinating deliveries, resolving issues, and maintaining positive professional relationships.

The work environment can be relatively independent, with limited time spent in a centralized office or warehouse. Instead, DSD Associates may spend the majority of their time on the road and in-store environments as they complete their deliveries.

Overall, the work environment for a DSD Associate can be challenging yet rewarding, offering opportunities for independence, problem-solving, and building relationships with store personnel.