Job details
Location: Fredericton, NB
Salary: $20–$22 an hour
Job type: Full Time
Shift/Hours: Morning, night, overnight
Who You’ll Work For
REEF’s mission is to connect the world to your block.
We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.
With an ecosystem of 5,000 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.
Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.
What You’ll Do
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- Duties and Responsibilities
- Supervise staff and lots in downtown Ottawa using company vehicle.
- Direct supervision of employees
- Fulfilling office administration duties for facility
- Ensuring and maintaining solid business relationships
- Responsible for answering customer inquiries.
- Responsible for monitoring lot maintenance, activity, and equipment.
- Trouble shoot equipment repair, maintenance, and issues.
Education
- Business Administration (preferred area of study)
- Professional/Related Experience
- 2+ years’ experience managing and training frontline employees.
What We Want From You:
- Must be Bilingual in French & English
- Excellent communication, both written and oral
- Valid Canadian driver’s license – Full Class G required
- Strong computer and smart phone skills.
- Supervisory experience required.
- Strong organization skills, dependable and reliable.
- Mechanical experience an asset.
What We’ll Provide:
- Medical
- Dental
- Vision, Life and Disability, Paid Time Off (PTO)
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
- Work is performed in a professional office environment and outside at parking locations.
- Stand/Sit/Walk for extended periods of time depending on business needs.
- Driving company vehicle to supervise lots and evening staff.
- Work outside in parking locations susceptible to weather conditions.
WORKING CONDITIONS:
Work is performed mostly indoors and some outdoors for extended periods of time including up to the entire duration of shift.
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
What is the work environment like for Parking Supervisor?
The work environment for a Parking Supervisor can vary depending on the specific setting and organization they work for. Here is a general description of the work environment for a Parking Supervisor:
- Parking Facilities: Parking Supervisors are typically employed in various parking facilities such as parking lots, parking garages, or parking structures. These facilities may be located in commercial areas, shopping centers, airports, hospitals, educational institutions, or other locations with high parking demand.
- Outdoor and Indoor Settings: Parking Supervisors work in both outdoor and indoor settings. They may have an office or a designated area within the parking facility where they can perform administrative tasks, monitor operations, and handle customer inquiries or complaints. However, a significant portion of their time is spent outdoors, patrolling the parking areas and overseeing parking operations.
- Varied Shifts: Parking facilities often operate on a 24/7 basis, which means Parking Supervisors may need to work various shifts, including mornings, evenings, weekends, and holidays. They may have to adapt to changing schedules and potentially work during peak hours when parking demand is high.
- Interaction with Staff and Customers: Parking Supervisors interact with a diverse range of people, including parking attendants, cashiers, maintenance personnel, security personnel, and, most importantly, customers. They provide guidance and supervision to parking staff, ensuring proper performance and adherence to policies and procedures. They also address customer inquiries, resolve issues or conflicts, and maintain a high level of customer service.
- Monitoring and Enforcement: Parking Supervisors are responsible for monitoring parking activities within their assigned area. This involves conducting regular patrols to ensure compliance with parking rules and regulations, monitoring parking equipment functionality, addressing violations or parking disputes, and overseeing the enforcement of parking policies, including issuing citations or penalties when necessary.
- Administrative Duties: Parking Supervisors often have administrative responsibilities. This includes maintaining records and reports related to parking operations, revenue collection, staffing, and incidents or complaints. They may also be involved in scheduling and coordinating staff shifts, training new employees, and implementing operational improvements.
- Safety and Security Considerations: Parking Supervisors play a crucial role in maintaining safety and security within the parking facility. They may collaborate with security personnel to monitor CCTV cameras, respond to incidents or emergencies, address safety hazards, and ensure proper lighting and signage within the parking area.
- Fast-Paced and Dynamic: The work environment for a Parking Supervisor can be fast-paced and dynamic, especially during peak hours or events that attract high volumes of vehicles. They need to be proactive, adaptable, and able to handle multiple tasks simultaneously, such as managing traffic flow, coordinating parking availability, and addressing customer concerns.
- Weather Conditions: As Parking Supervisors spend a significant amount of time outdoors, they are exposed to various weather conditions. They may work in extreme temperatures, rain, snow, or other challenging weather situations. They should be prepared to work in different environments and dress accordingly.
- Compliance with Regulations: Parking Supervisors need to stay updated with local parking regulations, laws, and industry best practices. This ensures that parking operations are in compliance with legal requirements, including accessibility regulations, payment systems, and any relevant local ordinances or restrictions.
It’s important to note that the specific work environment for a Parking Supervisor can vary depending on the size of the parking facility, the organization’s policies, and the location of the facility. However, in general, Parking Supervisors work in a dynamic and customer-focused environment, balancing administrative duties with overseeing parking operations and ensuring a smooth parking experience for customers.