The primary goal of this position is to: drive customer satisfaction by ensuring all tasks are handled in a safe, accurate, efficient and courteous manner, within allocated timelines and to performance metric expectations.

(* Employees will likely specialize in a specific function, with a majority being cross-trained in all areas.)

Knowledge, Skills & Abilities Required:

· Driven by achieving warehouse productivity goals.

· Exceptional organizational skills.

· Effective listening, verbal and written communication skills.

· Interpersonal skills (ability to effectively deal with others – tact/diplomacy/courtesy).

· Work accuracy ability and detail oriented.

· Strong alphanumeric skills.

· Self-motivated and deadline driven, with effective time management abilities.

· Capacity to establish, maintain and promote high standards of professional etiquette and superior customer service.

· Ability to fulfill all physical aspects of job-related tasks (heavy lifting – 65+ lbs, long periods standing/walking/ladder climbing, etc.).

· Ability to efficiently work both independently, and as part of a cohesive team, in a high volume and demanding environment.

· Dependable.

· Working knowledge of basic office equipment, computers, internet, e-mail and various software applications.

Responsibilities: Duties & Tasks

Primary

· Picker:

* Pick items on sales order and deliver to packing area.

* Confirm order accuracy and initial packing slip.

* Replenish bin stock and remove related trash (during picking process).

* Assist in lifting/moving heavy or oversized items.

· Packer:

* Process/electronically scan orders.

* Securely pack items into containers, seal and apply appropriate labeling.

* Weigh cartons as required and deliver to appropriate shipping/route areas.

* Recall, edit and cancel sales orders as warranted.

* Replenish packing supplies/materials.

Secondary

· Picker/Packer/Shipper/Receiver:

* Provide relief/support to all areas/departments as assigned.

* Train new employees as required.

* Complete on-going personal self-development/training as required.

* Miscellaneous duties/projects as assigned.

* Maintain work area(s) (safe/clean/well-organized).

* Provide overtime support as appropriate.

· Maintain organization and cleanliness of assigned bins.

· Operate forklifts and other electric/power equipment.

· Adhere to all policies/procedures as outlined in the Quality System Manual and Employee Handbook.

· Complete all applicable Quality Records and associated duties.

· Complete applicable safety training as required, and maintain a current understanding/compliance of organizational OHS policies and guidelines.

Required Qualifications:

· Ability to fulfill all physical aspects of job-related tasks (heavy lifting – 50+ lbs, long periods standing/walking/ladder climbing, etc.).

· Safety Footwear required

· Perform overtime as needed

· Grade: 12

· Bondable

· Speaks English

Monday to Friday 10:30-6:00 with half an hour lunch.

· All applicants must be legally able to work in Canada without sponsorship

Preferred Knowledge of:

· Stationary Products, basic office equipment and e-mail.

· Warehouse Management System

Mandatory Training (provided):

New Employee Orientation, Quality System Manual Orientation and Employment Equity Orientation

· WHMIS Certification

SUPREME OFFICE SUPPLIES is an established vendor of office supplies, office furniture and educational products, with 6 locations throughout Alberta, Saskatchewan, Manitoba and Ontario. Supreme Office Supplies offers a comprehensive benefits package, including an invaluable pension plan. Supreme Office Supplies is fully committed to employment equity and cultural diversity within the workplace.

Job Types: Full-time, Permanent

Salary: $17.50 per hour

Benefits:

• Casual dress
• Company pension
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday
• Overtime

COVID-19 considerations:
During COVID times we have a mask mandate in our warehouse, unless you are eating or drinking or at your own personal work station.

Application question(s):

• Why are you interested in working for Supreme Office Supplies?

Experience:

• warehouse: 1 year (preferred)

Language:

• English (required)

Work Location: One location