Job Title: Home Care Attendant/Health Care Aide – Inkster
Location: Winnipeg, Manitoba
Shift: Morning, Night, Overnight
Wage: $21.60/Hour
Under the general supervision of the Resource Coordinator, the Home Care Attendant acts as a member of the healthcare team, assisting with client care and providing basic supportive care in an independent manner as directed.
The Home Care Attendant demonstrates a commitment to the vision, values, goals, and objectives of the WRHA and Home Care Program.
Experience
Recent and related patient and / or client care experience preferred.
Education (Degree / Diploma / Certificate)
- Minimum Grade 10 education, Manitoba standards, required.
- Successful completion of a recognized Health Care Aide course required.
Should no qualified individuals apply, individuals without an HCA certificate or experience may be considered subject to successful completion of the WRHA Home Care Comprehensive Training Program.
Successful applicants without an HCA Certificate who successfully complete this paid training program will be hired into the HCA1 classification at $19.50 per hour.
Certification / Licensure / Registration
- Valid driver’s license and vehicle required.
Qualifications and Skills
Knowledge of : Information and / or training will be provided within the probation period for the following : Personal Health Information Act (PHIA), Workplace Hazardous Material Information System (WHMIS) and Principles of Routine Practices (Universal Precautions).
Regional and Program policies and procedures. Roles and responsibilities of members of the healthcare team.
- General skills and ability to perform all tasks and responsibilities relevant to the duties of the position.
- Ability to organize and prioritize assigned workload.
- Ability to recognize and pursue self-development opportunities.
- Effective English verbal and written communication skills.
- Preference will be given to those applicants competent in an Aboriginal language and / or knowledge in Aboriginal customs, traditions and values.
- Ability to respond to a variety of simultaneous demands.
- Ability to perform as a team member and seek assistance as necessary.
Physical Requirements
- Position involves extensive physical activity such as lifting, bending.
- Must be in good physical and mental health.
- May be exposed to infectious diseases, blood and body fluids, toxic materials, noise, allergens (i.e. residual smoke, pets and or / pet dander), physical and emotional stress.
- May encounter aggressive and / or agitated clients / visitors / staff.
- Will include travel between clients with unpredictable driving conditions or potential inclement weather.
- May encounter home environments that could have congested spaces, uneven surfaces (both inside and outside the home environment).
- Ability to travel between assignments in a community area to several private homes of clients within Winnipeg and surrounding areas and to adapt to changes in scheduling on short notice required.
- This position is also subject to TB Immunization or Tuberculin testing as per WRHA policy.
What skills and qualities are important for a Medical Representative?
Being a successful medical representative requires a combination of interpersonal, communication, and technical skills. Here are some important skills and qualities for a medical representative:
Product Knowledge:
- Deep understanding of the pharmaceutical products or medical devices they represent.
- Ability to communicate the features, benefits, and applications of the products.
Communication Skills:
- Strong verbal and written communication skills.
- Ability to explain complex medical information in a clear and understandable manner.
- Active listening skills to understand the needs of healthcare professionals
Interpersonal Skills:
- Building and maintaining relationships with healthcare professionals, such as doctors and pharmacists.
- Ability to connect with people, establish rapport, and build trust.
Adaptability:
- Flexibility to adapt to different situations and respond to the specific needs of each healthcare professional.
- Ability to handle rejection and persist in the face of challenges.
Time Management:
- Efficiently manage time to cover a wide territory and meet with multiple healthcare professionals.
- Prioritize tasks and activities to maximize productivity.
Business Acumen:
- Understanding the business aspects of the healthcare industry.
- Knowledge of market trends, competitors, and the economic factors affecting the healthcare sector.
Ethical Conduct:
- Adhering to high ethical standards in promoting and selling pharmaceutical products.
- Compliance with industry regulations and guidelines.
Technical Proficiency:
- Comfort with using technology for presentations, communication, and record-keeping.
- Familiarity with CRM (Customer Relationship Management) software.
Negotiation Skills:
- Ability to negotiate and persuade healthcare professionals to consider or prescribe specific products.
- Handling objections and finding solutions to address concerns.
These skills and qualities collectively contribute to the success of a medical representative in building strong relationships with healthcare professionals and achieving sales goals in the competitive healthcare industry.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
What is the work environment like for Medical Representative?
The work environment for a medical representative can vary based on factors such as the specific industry (pharmaceuticals, medical devices, etc.), the company, and the geographical location. However, there are some common elements that define the typical work environment for medical representatives:
1. Field-Based Work:
– Medical representatives spend a significant amount of time outside the office, visiting healthcare professionals in their clinics, hospitals, or other medical facilities.
– Extensive travel is often required to cover a designated territory.
2. Independence and Autonomy:
– Medical representatives typically work independently, managing their own schedules and territory.
– They are responsible for planning and executing their daily activities, including appointments with healthcare professionals.
3. Customer-Focused:
– The focus of the job is on building and maintaining relationships with healthcare professionals, including doctors, pharmacists, and other key decision-makers.
– Understanding and addressing the needs of customers is a central aspect of the role.
4. Office and Administrative Tasks:
– While much of the work is conducted in the field, medical representatives also spend time in the office handling administrative tasks.
– This may include updating customer records, preparing reports, and communicating with the sales and marketing teams.
5. Sales and Target-Oriented:
– The role is inherently sales-oriented, with a primary objective of promoting and selling pharmaceutical products or medical devices.
– Medical representatives often have sales targets that they are expected to meet.
Overall, the work environment for a medical representative is a dynamic blend of field-based interactions, office responsibilities, continuous learning, and a focus on building and maintaining professional relationships with healthcare professionals. Success in this role often requires a combination of interpersonal skills, business acumen, and a proactive approach to sales and customer engagement.