Job Title: Assistant Grocery Manager
Location: 271 Attwell Drive, Etobicoke M9W 5B9
Shift: Morning, Night, Overnight
Wage: $20.00 per hour

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

Job Description

This position is responsible for assisting the Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager.

The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities :

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.Assist in the development of the team by supporting the training, coaching and recognition while maintaining a high level of confidentiality and trust.
• Effectively communicate and support the team with huddles, product knowledge, corporate policies and procedures and Health and Safety.
• Floor support and supervision, including serving customers, merchandising and rotation, breaks and general department cleanliness.
• Support office management (e.g. completing inventory and orders, invoices, scheduling, payroll).May be requested to undertake other related duties on a periodic basis.

Qualifications

• Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
• Excellent organizational, interpersonal and analytical skills.Clear and effective communication style, both written and oral.
• Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.Ability to learn manual and automated systems / tools.
• Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment :

• Providing service to several people or departments, working under many simultaneous deadlines.Required to stand and walk for long periods of time during shift.
• Required to lift, carry or handle heavy objects.

Additional Information

• Accommodation is available upon request for applicants and employees with disabilities.

What skills and qualities are important for a Assistant Grocery Manager?

Working as an Assistant Grocery Manager requires a combination of leadership, organizational, and customer service skills. Here are some important skills and qualities for the role:

• Retail Experience: Prior experience working in a grocery store or retail environment is often preferred, as it provides familiarity with store operations and customer service.
• Leadership Abilities: Assistant Grocery Managers often supervise and coordinate the activities of grocery store staff, including cashiers, stockers, and clerks. Leadership skills are essential for delegating tasks, providing guidance, and resolving conflicts.
• Organizational Skills: Assistant Grocery Managers are responsible for maintaining inventory levels, ensuring that shelves are stocked, and overseeing the layout of products in the store. Strong organizational skills are important for managing these tasks efficiently.
• Customer Service Skills: Providing excellent customer service is a key aspect of the role. Assistant Grocery Managers should be friendly, approachable, and able to address customer inquiries and concerns in a professional manner.
• Communication Skills: Clear communication with both customers and store staff is essential. Assistant Grocery Managers need to be able to effectively convey instructions, policies, and information to ensure that everyone is on the same page.
• Problem-Solving Abilities: Assistant Grocery Managers may encounter various issues throughout the day, such as inventory discrepancies, equipment malfunctions, or customer complaints. Being able to quickly identify problems and implement solutions is important for maintaining smooth store operations.
• Product Knowledge: A good understanding of the products sold in the grocery store, including their prices, features, and uses, is helpful for assisting customers and making informed decisions about inventory management.
• Attention to Detail: Assistant Grocery Managers need to pay attention to detail to ensure that products are properly labeled, shelves are neatly organized, and inventory records are accurate.
• Flexibility: The grocery retail environment can be fast-paced and unpredictable, with tasks and priorities changing frequently. Assistant Grocery Managers should be adaptable and able to handle unexpected situations as they arise.
• Computer Skills: Familiarity with basic computer programs and point-of-sale systems is often required for tasks such as inventory management, sales tracking, and generating reports.
• Safety Awareness: Assistant Grocery Managers should be knowledgeable about safety procedures and regulations to ensure a safe working environment for both staff and customers.
• Time Management: Effective time management skills are important for prioritizing tasks, meeting deadlines, and ensuring that daily operations run smoothly.

These skills and qualities are essential for Assistant Grocery Managers to succeed in their role and contribute to the overall success of the grocery store.

Who can apply to this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates with or without a valid Canadian work permit.

How to apply